Welcome to KooPower’s self-service page for processing return requests and making inquiries.

We apologize in advance for whatever inconvenience your KooPower purchase may have caused. Please check the details about our 14-month Warranty and 60-day Money-Back Guarantee

Please note this page is for purchases made through this website or the KooPowerDirect store on Amazon. For purchases made through KooPower’s authorized resellers, please contact them directly.

If your product turns out to have a defect during its warranty period, please get in touch at support@koopower.com and let us know what we can do to help you. It may save you time to first troubleshoot issues by going to our FAQ page or looking at Instruction Manuals before filing a warranty claim.

Thank you in advance for all of the information you provide.

Thank you very much for purchasing KooPower Products.